Let’s be real:
Too many startups sound like they were written by a VC-bot.
“We’re disrupting X.”
“Innovative. Seamless. Scalable.”
“Built for the future of [insert industry here].”
If your homepage sounds like a pitch deck, and your emails sound like they were borrowed from another company’s launch, you’re not alone — but you’re definitely forgettable.
That’s the problem: when everyone’s saying the same thing, nobody stands out.
And when you’re early-stage, sounding like everyone else is the fastest way to get ignored.
If you’re ready to stand out — and sound like an actual company with a point of view — it’s time to develop a startup brand voice that reflects who you are, connects with your audience, and keeps your message consistent everywhere you show up.
Let’s get into it.
What Is Brand Voice (and What Isn’t)?
Brand voice is the personality behind your words — the consistent style, tone, and feel of everything your company says.
It’s not just your homepage copy.
It shows up in:
- Your emails
- Your social posts
- Your support responses
- Your investor updates
- Your product UI (even your button copy)
And no, it’s not the same thing as your mission statement or tagline.
Those are part of your messaging — your voice is how you express it.
If your brand were a person, your voice is what makes it recognizable in a crowd — even if people can’t see your logo.
Signs You Sound Like Every Other Startup
Not sure if your voice is actually working for you?
Here are a few red flags:
- You’re leaning heavily on buzzwords like “empowering,” “intuitive,” “all-in-one,” and “future-proof.”
- You reworded your homepage after seeing a competitor’s (or a big SaaS company’s) and thinking, “That sounds better.”
- Your messaging shifts depending on who’s writing it — sometimes casual, sometimes corporate, sometimes… confusing.
- You’ve said, “We’ll tighten up the brand voice later.” (Spoiler: Later rarely happens.)
If any of this feels familiar, don’t worry — it’s common. But it’s also fixable.
How to Find (or Refine) Your Startup Brand Voice
You don’t need a brand agency or a 40-page voice guide. You need something usable.
Here’s a straightforward framework to help you define (or refine) your voice:
- Start with Your Founder Personality
A lot of early-stage brands take on the personality of the founder — and that’s a good thing.
Are you bold and punchy? Friendly and helpful? Dry and direct?
Your natural communication style is often a great starting point.
Authenticity is easier to sustain than a persona.
- Mirror How Your Customers Talk
Pull language from:
-
- Sales and support calls
- Customer interviews
- Community forums or LinkedIn comments
- Feedback from beta users
What words do they use to describe their pain points? How do they talk about solutions?
Your goal isn’t to sound like them, but to make your voice feel familiar and accessible.
Example: If your customers say “We’re drowning in spreadsheets,” your copy shouldn’t say “Unifying disparate data silos.” Say what they say — clearly.
- Choose 3–5 Brand Voice Traits
Give your brand a voice “profile.” Keep it specific — not generic.
Examples:
-
- Confident, but never cocky
- Friendly, but not overly casual
- Direct, not robotic
- Playful, but still clear
Avoid vague traits like “authentic” or “innovative.” What does that actually mean in your writing?
- Define What Your Brand Voice Is Not
This is the part most startups skip — and it’s where real clarity happens.
Examples:
-
- Not overly clever or sarcastic
- Not corporate or buzzword-heavy
- Not buttoned-up or impersonal
Knowing what not to sound like helps your team stay aligned when writing across channels.
- Write It Down
Even a one-pager helps.
At a minimum, include:
-
- Your 3–5 voice traits
- What you are / what you aren’t
- Sample phrases or copy “dos and don’ts”
- How tone may shift in different settings (e.g., product error messages vs. sales emails)
Make this document easy to find and reference — Notion, Google Docs, or even inside Grammarly’s style settings.
Put Your Voice to Work — Everywhere
A defined voice is only useful if you use it.
Make sure your brand voice is showing up in:
- Website copy — especially your homepage, product pages, and About
- Email flows — welcome emails, onboarding, campaigns, and newsletters
- Social media — captions, comments, and replies
- Sales and support — macros, chat replies, follow-ups
- Internal docs — hiring pages, employee handbooks, job descriptions
Your audience should be able to recognize your tone no matter where they hear from you. Consistency builds trust — even if you’re still figuring out your visual identity.
Bonus: When your brand voice is clear, it makes hiring, onboarding, and content creation 10x easier
Final Thoughts: Don’t Be Generic. Be Genuine.
Your brand voice doesn’t have to be edgy.
It doesn’t have to be funny.
It just has to be clear, consistent, and true to who you are.
Because if your marketing sounds like every other startup —
your product might as well be every other startup.
Define your voice.
Use it everywhere.
And let people connect with a brand that actually sounds like a human — not a pitch deck.
And if you need help building a voice that fits your product, your customers, and your stage?
That’s exactly what Mathlete is here for.